Website BrightFuturesMA Bright Futures Academy
Empowering Special Needs Students
Job Description
About the Role
We’re hiring a Front Desk Agent to provide exceptional guest service at our boutique hotel. You’ll be the first point of contact for guests, handling check-ins/outs, reservations, and guest requests.
Responsibilities
- Greet and register guests
- Process payments
- Handle guest inquiries
- Manage reservations
- Coordinate with housekeeping
- Resolve guest complaints
- Maintain lobby appearance
Requirements
- High school diploma or equivalent
- 1+ year hospitality experience preferred
- Excellent communication skills
- Basic computer proficiency
- Flexible schedule availability
- Professional appearance
- Multilingual a plus
Benefits
- Discounted hotel stays
- Health benefits for full-time
- Paid time off
- Tip sharing program
- Employee meals
- Career growth opportunities
- Positive work environment
About the Company
The Urban Inn is a stylish boutique hotel known for personalized service and unique accommodations. We pride ourselves on creating memorable experiences for guests and employees alike.
Job ID: hotel-front-desk-agent-sRMkh
