Website SeasonsComfort Seasons Comfort Solutions
Reliable comfort, guaranteed
Job Description
About the Role
Assist hotel guests in a friendly, professional manner. Provide excellent customer service and ensure guest satisfaction.
Responsibilities
- Welcome guests and assist with check-in and check-out processes
- Answer phones and provide information about hotel services and the local area
- Process payments and resolve guest complaints
- Maintain a clean and organized front desk area
- Collaborate with hotel staff to address guest needs
Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work a flexible schedule, including evenings and weekends
- Proficient in Microsoft Office and hotel property management systems
Benefits
- Competitive hourly wage and benefits package
- Discounts on hotel stays and food and beverage outlets
- Opportunity for career growth within the hospitality industry
About the Company
At LuxeHotel, we provide a comfortable and memorable experience for all our guests.
Job ID: front-desk-agent-zj1J1
