Website urbanoutfitters Urban Outfitters Austin
Trendy Styles for Urban Living
Job Description
About the Role
Join our customer-focused team as a Customer Service Representative to provide excellent support to our customers via phone, email, and chat.
Responsibilities
- Handle inbound customer inquiries about products and services
- Troubleshoot and resolve customer issues and complaints
- Maintain accurate customer records and update information as needed
- Upsell and cross-sell products and services to existing customers
- Collaborate with internal teams to improve customer experience
Requirements
- High school diploma or equivalent
- Strong communication and listening skills
- Excellent problem-solving abilities
- Ability to multitask and work well under pressure
- Previous customer service experience preferred
Benefits
- Competitive salary and benefits package
- Comprehensive training and development opportunities
- Diverse and inclusive work environment with flexible scheduling options
- Potential for career growth and advancement
About the Company
Our company is a leading provider of consumer goods, dedicated to delivering exceptional customer service and quality products.
Job ID: customer-service-representative-GbS8G
