Website PeakLogisticsGA Peak Logistics Solutions
Delivering excellence since 2002
Job Description
About the Role
Join our hospitality team as a Hotel Front Desk Agent, where you will be the first point of contact for our guests. You will provide exceptional customer service, handle reservations, and ensure a smooth check-in and check-out process. This role is perfect for someone who enjoys interacting with people and creating positive guest experiences.
Responsibilities
- Greet and assist guests in a friendly and professional manner
- Process guest check-ins and check-outs efficiently
- Handle reservations and room assignments
- Respond to guest inquiries and resolve issues
- Provide information about hotel amenities and local attractions
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Ensure the front desk area is clean and organized
Requirements
- High school diploma or equivalent
- Previous customer service or hospitality experience preferred
- Excellent communication and interpersonal skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays
- Professional appearance and demeanor
- Problem-solving skills and attention to detail
Benefits
- Competitive hourly wage
- Health and dental insurance
- Paid time off
- Employee discounts on hotel stays
- Opportunities for career advancement
- Positive and team-oriented work environment
- Training and development programs
- Retirement savings plan
About the Company
Grand Horizon Hotel is a boutique hotel known for its exceptional service and comfortable accommodations. Our mission is to create memorable experiences for our guests through personalized service and attention to detail. We value our employees and offer opportunities for growth within the company.
Job ID: hotel-front-desk-agent-je2Ki
