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Delivering Excellence in Distribution
Job Description
About the Role
Join our hospitality team as a Front Desk Agent providing exceptional guest experiences. You’ll manage check-ins/check-outs, handle reservations, and resolve guest concerns. This customer-facing role requires excellent communication skills and a welcoming demeanor in our busy hotel environment.
Responsibilities
- Greet guests and process registrations
- Manage reservation systems and room assignments
- Handle payments and billing accurately
- Provide local area information and recommendations
- Respond to guest requests and resolve issues
- Maintain front desk organization
Requirements
- High school diploma or equivalent
- Customer service experience preferred
- Basic computer proficiency
- Strong verbal communication skills
- Ability to work flexible shifts including weekends
- Professional appearance and demeanor
Benefits
- Competitive hourly wage plus tips
- Health insurance options
- Paid time off accrual
- Hotel discounts nationwide
- Free meals during shifts
- Career development programs
About the Company
Desert Oasis Resorts operates luxury accommodations in premier vacation destinations. We pride ourselves on exceptional guest service and employee satisfaction. Our team-oriented environment encourages professional growth in the hospitality industry.
Job ID: hotel-front-desk-agent-ZN3Qo
