Website MiamiHotel Miami Hotel
Comfort and Hospitality
Job Description
About the Role
Welcome guests and ensure a pleasant stay by providing excellent customer service. You will handle check-ins, assist with guest inquiries, and maintain a professional demeanor.
Responsibilities
- Greet and assist guests at check-in and check-out
- Handle reservations and confirmations
- Provide information about hotel services and local attractions
- Process payments and maintain accurate records
- Address guest concerns and resolve issues
- Maintain a clean and organized front desk area
Requirements
- High school diploma or equivalent
- Prior experience in hospitality or customer service
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Flexibility to work varied shifts including weekends
Benefits
- Competitive hourly wage
- Health and wellness benefits
- Employee discounts
- Paid time off
- Training and development opportunities
- Supportive team environment
About the Company
We are a premier hotel chain known for our exceptional guest service and comfortable accommodations. Our mission is to create memorable experiences for every guest.
Job ID: hotel-front-desk-agent-6y8h6
