Website FacilitiesMgmtInc Facilities Management Inc.
Partnering for Optimal Performance
Job Description
About the Role
Leading boutique hotel needs a dynamic Hospitality Supervisor to manage our front desk team. Drive guest satisfaction, resolve issues, and supervise team operations.
Responsibilities
- Oversee front desk staff and their scheduling
- Handle guest inquiries, complaints, and reservations
- Maintain front desk operational efficiency
- Collaborate with housekeeping and maintenance
- Monitor inventory of guest supplies
- Conduct staff performance reviews
- Maintain accurate financial records
Requirements
- High school diploma or GED
- 3+ years hotel experience, with some management
- Strong customer service and sales skills
- Fluency in English, additional languages preferred
- Experience with hotel management software
- Flexibility to work evenings and weekends
- Basic accounting skills
Benefits
- $40,000 – $48,000 salary range
- Health, dental, and vision insurance
- 50% staff discount on hotel stays
- Paid time off and 8 holidays
- Tuition reimbursement for related coursework
- Career growth opportunities in hospitality
About the Company
The Metropolitan Hotel Group specializes in boutique properties offering personalized luxury experiences. We prioritize exceptional service and community engagement.
Job ID: hospitality-supervisor—front-desk-GBNby
