Website SummitHotelsFL Summit Hospitality Group
Elevating the guest experience
Job Description
About the Role
Provide exceptional guest service at a 300-room resort. Handle check-ins, resolve issues, and promote amenities while maintaining accurate reservations records.
Responsibilities
- Process registrations
- Manage room assignments
- Upsell packages
- Respond to guest requests
- Balance cash drawer
- Conduct night audits
Requirements
- High school diploma
- 1+ year hospitality experience
- Opera PMS proficiency
- Multilingual skills preferred
- Flexibility for 3rd shifts
- Polished appearance
Benefits
- Discounted hotel stays
- Paid time off
- Uniform allowance
- Free meals on duty
- Employee recognition programs
- Career growth opportunities
About the Company
Sunshine Resorts operates luxury properties across Florida. We create memorable experiences through attentive service and continuous staff training.
Job ID: hotel-front-desk-agent-QCSw3
