Website PrecisionToolKS Precision Tool & Die
Machining Excellence
Job Description
About the Role
Be the first point of contact for guests at our hotel, providing exceptional customer service and ensuring a pleasant and seamless stay.
Responsibilities
- Greet and check in guests
- Process reservations and payments
- Provide information about hotel services and local attractions
- Handle guest inquiries and resolve issues
- Maintain a clean and organized front desk area
- Answer phone calls and manage correspondence
- Coordinate with housekeeping and maintenance staff
- Ensure guest satisfaction and loyalty
Requirements
- High school diploma or equivalent
- Previous customer service experience
- Strong communication and interpersonal skills
- Attention to detail and accuracy
- Ability to multitask in a fast-paced environment
- Proficiency in computer systems and software
- Flexibility to work various shifts, including weekends and holidays
- Friendly and professional demeanor
Benefits
- Competitive hourly wage
- Health insurance
- Paid time off
- Employee discounts on hotel stays
- Career advancement opportunities
- Supportive team environment
- Training and development programs
- Employee recognition programs
About the Company
Harmony Suites is a premier hotel dedicated to providing a luxurious and comfortable stay for our guests. Our commitment to excellence and hospitality sets us apart in the industry.
Job ID: hotel-front-desk-agent-SAa9O
