Website harborviewhotel Harborview Hotel
Where comfort meets hospitality
Job Description
About the Role
We are looking for a Hotel Front Desk Agent to join our hospitality team. You will be the first point of contact for our guests, providing excellent customer service and ensuring a pleasant stay.
Responsibilities
- Greet and check-in guests warmly
- Process reservations and payments accurately
- Provide information about hotel services and local attractions
- Handle guest inquiries and resolve issues promptly
- Maintain a clean and organized front desk area
- Coordinate with housekeeping and maintenance teams
- Follow hotel policies and procedures
- Ensure guest satisfaction and positive reviews
Requirements
- High school diploma or equivalent
- Previous hospitality experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving skills
- Attention to detail and accuracy
- Flexibility to work weekends and holidays
- Basic computer and math skills
Benefits
- Competitive hourly wage
- Health and dental insurance
- Paid time off and holidays
- Employee discounts on hotel stays
- Opportunities for career advancement
- Supportive and friendly work environment
- Training and development opportunities
- Employee recognition programs
About the Company
We are a premier hotel chain committed to providing exceptional guest experiences. Our mission is to create a welcoming and comfortable environment for all our guests.
Job ID: hotel-front-desk-agent-nfzkS
