Job Description
About the Role
Welcome guests and provide exceptional customer service as part of our friendly and professional hotel team.
Responsibilities
- Check-in and check-out guests, processing reservations and payments
- Answer phones and handle guest inquiries professionally
- Provide local information and recommendations to guests
- Maintain a clean, organized, and inviting lobby and public spaces
- Collaborate with other departments to ensure guest satisfaction
Requirements
- High school diploma or equivalent
- Previous customer service experience preferred but not required
- Excellent communication and interpersonal skills
- Proficiency in using computers and hotel property management systems
- Availability to work flexible hours, including nights, weekends, and holidays
Benefits
- Competitive hourly wage: $16 – $22 per hour (Translation: $33,280 – $45,760 annually)
- Health, dental, and vision benefits-eligible after 30 days of employment
- 401k retirement plan with employer match-eligible after one year of employment
- Discounted or complimentary hotel stays and meals
- Paid time off and flexible scheduling
About the Company
Our mission is to provide guests with a memorable and enjoyable stay, delivering personalized service and exceeding expectations in a comfortable and safe environment.
Job ID: entry-level-front-desk-agent-Pybw1
