Website SunsetResort Sunset Resort
Where Memories Are Made
Job Description
About the Role
Join our hospitality team as a Front Desk Agent and be the face of our hotel. You will greet guests, handle reservations, and ensure a pleasant stay for all visitors. This role is perfect for someone with excellent customer service skills and a welcoming demeanor.
Responsibilities
- Check guests in and out efficiently
- Handle reservations and cancellations
- Respond to guest inquiries and resolve issues
- Process payments and maintain accurate records
- Provide local area recommendations
- Collaborate with housekeeping and maintenance staff
- Ensure front desk cleanliness and organization
Requirements
- High school diploma or GED
- 1+ years of customer service experience
- Excellent communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Flexibility to work shifts, including nights and weekends
- Professional appearance and demeanor
Benefits
- Competitive hourly pay
- Employee discounts on stays
- Health and retirement benefits
- Opportunities for advancement
- Positive and inclusive work environment
- Paid training
About the Company
Our hotel is a top-rated destination known for exceptional service and comfort. We pride ourselves on creating memorable experiences for guests and a supportive workplace for employees.
Job ID: hotel-front-desk-agent-KVqPL
