Website HCNNetwork HealthcareNow Network
Compassionate Care, Exceptional Service
Job Description
About the Role
Serve as the first point of contact in our busy hospital, providing exceptional patient service. Handle administrative tasks while maintaining a positive and reassuring environment.
Responsibilities
- Greet patients and visitors professionally
- Schedule and confirm appointments using EHR systems
- Verify insurance information and collect co-payments
- Manage phone inquiries and direct calls appropriately
- Maintain confidentiality of patient records
- Assist with medical record filing and document management
Requirements
- High school diploma or GED
- Proficiency in MS Office and medical software
- Strong communication and interpersonal skills
- Ability to handle high-stress situations calmly
- Familiarity with HIPAA regulations
- Basic math skills for billing transactions
Benefits
- Competitive hourly wage
- Comprehensive health insurance
- Paid time off and holidays
- Employee discounts on medical services
- Professional development opportunities
- Tuition reimbursement program
About the Company
Our hospital network is committed to providing compassionate, high-quality care. We value teamwork, innovation, and patient-centered service across our diverse facilities.
Job ID: front-desk-receptionist—hospital-1ECHJ
