Website LasVegasGrand Las Vegas Grand Hotel
Your Home Away from Home
Job Description
About the Role
We are looking for a friendly and professional Hotel Front Desk Agent to join our team. This role involves assisting guests with check-in and check-out, handling reservations, and providing excellent customer service.
Responsibilities
- Greet and welcome guests upon arrival
- Check guests in and out of the hotel
- Handle room reservations and cancellations
- Provide information about hotel services and local attractions
- Respond to guest inquiries and resolve any issues
- Process payments and maintain accurate records
- Ensure the front desk area is clean and organized
- Coordinate with housekeeping and maintenance staff
Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Proficiency in hotel management software
- Ability to work flexible hours, including evenings and weekends
- Friendly and approachable demeanor
- Attention to detail and organizational skills
- Ability to handle multiple tasks in a fast-paced environment
Benefits
- Competitive hourly wage
- Employee discounts on hotel stays and services
- Health and dental insurance for full-time employees
- Paid time off and holidays
- Opportunities for advancement within the company
- Supportive and collaborative work environment
- Training and development programs
- Flexible scheduling options
About the Company
Our hotel is known for its exceptional service and comfortable accommodations. We are dedicated to creating a memorable experience for every guest and fostering a positive work environment for our team.
Job ID: hotel-front-desk-agent-HK7W6
