Website sunshineresort Sunshine Resort
Where Every Stay is Sunny
Job Description
About the Role
Join our hospitality team as a Front Desk Agent and provide excellent customer service to our hotel guests. You will check guests in and out, handle reservations, and assist with guest inquiries. This role is perfect for those who enjoy working in a dynamic and guest-focused environment.
Responsibilities
- Check guests in and out of the hotel.
- Handle reservations and room assignments.
- Assist guests with inquiries and requests.
- Process payments and handle cash transactions.
- Maintain a clean and organized front desk area.
- Collaborate with other hotel staff to ensure guest satisfaction.
Requirements
- High school diploma or equivalent.
- Prior customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Basic computer and reservation system skills.
- Flexibility to work various shifts, including weekends.
Benefits
- Competitive hourly wage.
- Health and dental insurance options.
- Paid time off.
- Employee discounts on hotel stays.
- Opportunities for advancement.
- Supportive and team-oriented work environment.
About the Company
Our hotel is a well-regarded establishment known for our welcoming atmosphere and excellent service. We pride ourselves on creating memorable experiences for our guests and providing a positive work environment for our employees.
Job ID: hotel-front-desk-agent-Ma6G9
