Website LogisticsSol Logistics Solutions Inc.
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Job Description
About the Role
We are seeking a courteous and professional Hotel Front Desk Agent to join our hospitality team. This role involves greeting guests, managing reservations, and providing excellent customer service to ensure a memorable stay.
Responsibilities
- Greet and check-in guests in a friendly manner
- Manage room reservations and cancellations
- Provide information about hotel services and local attractions
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance staff
- Ensure the front desk area is clean and organized
Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including nights and weekends
- Strong problem-solving abilities
- Proficiency in hotel management software
- Positive and professional demeanor
Benefits
- Competitive hourly wage
- Health and dental insurance
- Paid time off and holidays
- Employee discounts on hotel stays
- Opportunities for career growth
- Supportive and team-oriented work environment
About the Company
GrandStay Hotels is dedicated to providing exceptional hospitality and creating memorable experiences for our guests. Our mission is to exceed expectations in every interaction.
Job ID: hotel-front-desk-agent-ZxYnz
