Website SunSandsResorts SunSands Resorts
Where every day feels like vacation
Job Description
About the Role
Join our hospitality team as a Hotel Front Desk Agent and provide exceptional service to our guests. You’ll be the first point of contact for visitors, ensuring a positive and welcoming experience.
Responsibilities
- Check guests in and out of the hotel
- Answer phone calls and respond to guest inquiries
- Handle guest requests and resolve issues
- Maintain accurate records of guest reservations and payments
- Provide information about hotel amenities and local attractions
- Ensure the front desk area is clean and organized
Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer and booking system knowledge
- Flexibility to work different shifts
Benefits
- Competitive hourly wage
- Health, dental, and vision insurance
- Paid time off
- Employee discounts on hotel stays
- Opportunities for advancement
- Supportive and inclusive work environment
About the Company
Our hotel is committed to providing a comfortable and memorable stay for our guests. We value our team members and strive to create a positive and inclusive workplace.
Job ID: hotel-front-desk-agent-ltE6A
