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Delivering Excellence Through Logistics
Job Description
About the Role
We are seeking a friendly and professional Hotel Front Desk Agent to provide exceptional guest service. This role includes checking guests in and out, handling reservations, and addressing guest needs to ensure a pleasant stay.
Responsibilities
- Greet and assist guests upon arrival
- Process check-ins and check-outs
- Manage reservations and cancellations
- Respond to guest inquiries and requests
- Handle payments and billing
- Maintain front desk cleanliness
Requirements
- High school diploma or equivalent
- Previous hospitality experience preferred
- Excellent communication skills
- Proficiency in reservation software
- Customer-focused attitude
- Ability to work flexible hours
Benefits
- Competitive hourly wage
- Health and wellness benefits
- Paid vacation time
- Employee discounts on hotel stays
- Career growth opportunities
- Supportive team environment
About the Company
Sunset Hospitality Group operates a chain of boutique hotels known for their exceptional service and guest experience. Our mission is to create memorable stays for our guests through attentive and personalized service.
Job ID: hotel-front-desk-agent-HHYXZ
