Website CoastalBreezeHTL Coastal Breeze Hotel
Where Luxury Meets Comfort
Job Description
About the Role
We are seeking a friendly Hotel Front Desk Clerk to deliver excellent hospitality experiences. Responsibilities include handling check-ins/outs, providing guest information, and ensuring smooth operations. Be the welcoming face of our hotel!
Responsibilities
- Greet and assist guests with check-in and check-out procedures.
- Provide guests with hotel information and recommendations.
- Handle guest inquiries and complaints effectively.
- Process payments and maintain guest accounts accurately.
- Coordinate with housekeeping for room readiness.
- Manage reservations and coordinate group bookings.
- Maintain the front desk area clean and organized.
- Administer loyalty programs and offer special promotions
Requirements
- High school diploma or equivalent required.
- Prior experience in hospitality or customer service.
- Excellent communication and customer service skills.
- Proficient in using hotel management software.
- Basic math and cash handling skills.
- Ability to handle multiple tasks and work under pressure.
- Friendly and approachable demeanor.
- Proficiency in additional languages a plus
Benefits
- Health insurance with family coverage.
- 401(k) retirement plans with employer matching.
- Paid time off and vacation benefits.
- Employee accommodations or discounts.
- Opportunities for professional growth and training.
- Installment bonus for exceeding guest satisfaction targets.
About the Company
Our luxury hotel is committed to providing memorable experiences. We combine elegance with exceptional service. Join our team to uphold our reputation for excellence and hospitality!
Job ID: hotel-front-desk-clerk-lPE5f
